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zoom.com

Zoom

Video meetings

Last reviewed: 2026-05-31

Good

Trust score

79/100
Good

Based on transparency, user controls, retention, sharing, security history, and policy stability. Guidance, not a guarantee.

79/100

Risk breakdown

Transparency16/20
User Control15/20
Data Retention16/20
Data Sharing16/20
Security & History8/10
Policy Stability7/10

AI Data Risk

Medium

Data Collection Risk

Medium

Data Retention Risk

Medium

Data Sharing Risk

Medium

What should I do?

  • Safe for normal use.
  • Avoid uploading sensitive files.
  • Review data controls.
  • Enable 2FA if available.
  • Use guidance here as risk signals, not a guarantee.

Best for

Everyday use when the data shared matches the tool's risk level.

Be careful with

Uploads, private chats, contact lists, and company documents.

Data types to avoid sharing

Passwords, financial data, health data, legal files, and confidential work files.

Safer alternatives

Coming soon: compare similar tools with stronger user controls.

Plain-English Privacy Summary

Zoom is scored on transparency, user controls, retention, sharing, security history, and policy stability. The current profile suggests good overall trust guidance for everyday users and teams.

Recent Policy Changes

  • Zoom updated help-center language around account controls.
  • Zoom clarified how product data may be used for service improvement.

Recommended Actions

  • Review privacy and AI training settings before sharing sensitive information.
  • Limit optional personalization and ad measurement where controls are available.
  • Use strong account security, including two-factor authentication when offered.

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