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perplexity.ai

Perplexity

AI search

Last reviewed: 2026-05-31

Good

Trust score

76/100
Good

Based on transparency, user controls, retention, sharing, security history, and policy stability. Guidance, not a guarantee.

76/100

Risk breakdown

Transparency16/20
User Control15/20
Data Retention15/20
Data Sharing15/20
Security & History8/10
Policy Stability7/10

How this score was calculated

Privacy Plum scores tools based on transparency, user control, data retention, data sharing, security history, and policy stability. Scores are guidance, not guarantees.

Total Trust Score

76/100

Transparency

16/20

User Control

15/20

Data Retention

15/20

Data Sharing

15/20

Security & History

8/10

Policy Stability

7/10

Transparency16/20

Why this score

Transparency receives 16/20 because Privacy Plum sees strong risk signals for this tool. This is guidance based on available policy, control, retention, sharing, security, and stability signals, not a guarantee.

Good signs

  • Relevant policy information is available.
  • User-facing controls or explanations are documented.
  • The score is not driven by a single signal.

Concerns

  • Some details may still require reading multiple pages.

Recommended action

Good for normal use, but review settings before uploading sensitive information.

User Control15/20

Why this score

User Control receives 15/20 because Privacy Plum sees moderate risk signals for this tool. This is guidance based on available policy, control, retention, sharing, security, and stability signals, not a guarantee.

Good signs

  • Relevant policy information is available.
  • User-facing controls or explanations are documented.
  • The score is not driven by a single signal.

Concerns

  • Some details may be broad or hard to compare.
  • Users may need to review settings before sharing sensitive data.

Recommended action

Good for normal use, but review settings before uploading sensitive information.

Data Retention15/20

Why this score

Data Retention receives 15/20 because Privacy Plum sees moderate risk signals for this tool. This is guidance based on available policy, control, retention, sharing, security, and stability signals, not a guarantee.

Good signs

  • Relevant policy information is available.
  • User-facing controls or explanations are documented.
  • The score is not driven by a single signal.

Concerns

  • Some details may be broad or hard to compare.
  • Users may need to review settings before sharing sensitive data.

Recommended action

Good for normal use, but review settings before uploading sensitive information.

Data Sharing15/20

Why this score

Data Sharing receives 15/20 because Privacy Plum sees moderate risk signals for this tool. This is guidance based on available policy, control, retention, sharing, security, and stability signals, not a guarantee.

Good signs

  • Relevant policy information is available.
  • User-facing controls or explanations are documented.
  • The score is not driven by a single signal.

Concerns

  • Some details may be broad or hard to compare.
  • Users may need to review settings before sharing sensitive data.

Recommended action

Good for normal use, but review settings before uploading sensitive information.

Security & History8/10

Why this score

Security & History receives 8/10 because Privacy Plum sees strong risk signals for this tool. This is guidance based on available policy, control, retention, sharing, security, and stability signals, not a guarantee.

Good signs

  • Relevant policy information is available.
  • User-facing controls or explanations are documented.
  • The score is not driven by a single signal.

Concerns

  • Some details may still require reading multiple pages.

Recommended action

Good for normal use, but review settings before uploading sensitive information.

Policy Stability7/10

Why this score

Policy Stability receives 7/10 because Privacy Plum sees moderate risk signals for this tool. This is guidance based on available policy, control, retention, sharing, security, and stability signals, not a guarantee.

Good signs

  • Relevant policy information is available.
  • User-facing controls or explanations are documented.
  • The score is not driven by a single signal.

Concerns

  • Some details may be broad or hard to compare.
  • Users may need to review settings before sharing sensitive data.

Recommended action

Good for normal use, but review settings before uploading sensitive information.

What should I do?

  • Safe for normal use.
  • Avoid uploading sensitive files.
  • Review data controls.
  • Enable 2FA if available.
  • Use guidance here as risk signals, not a guarantee.

Best for

Everyday use when the data shared matches the tool's risk level.

Be careful with

Uploads, private chats, contact lists, and company documents.

Data types to avoid sharing

Passwords, financial data, health data, legal files, and confidential work files.

Safer alternatives

Coming soon: compare similar tools with stronger user controls.

Data types to be careful with

Personal documentsSchool filesBusiness filesFinancial detailsHealth informationPrivate messagesPhotos/videosLocation data

Plain-English Privacy Summary

Perplexity is scored on transparency, user controls, retention, sharing, security history, and policy stability. The current profile suggests good overall trust guidance for everyday users and teams.

Recent Policy Changes

  • Perplexity updated help-center language around account controls.
  • Perplexity clarified how product data may be used for service improvement.

Recommended Actions

  • Review privacy and AI training settings before sharing sensitive information.
  • Limit optional personalization and ad measurement where controls are available.
  • Use strong account security, including two-factor authentication when offered.

Source links

Source status: Partial

Source links point to official company pages when available. Missing sources are marked instead of guessed.

Official WebsitePrivacy PolicyTerms of ServiceData Controls: Not publicly foundSecurity / Trust Center: Not publicly foundAI / Data Policy: Not publicly found