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openai.com

OpenAI

AI tool

Last reviewed: 2026-05-31

Good

Trust score

82/100
Good

Based on transparency, user controls, retention, sharing, security history, and policy stability. Guidance, not a guarantee.

82/100

Risk breakdown

Transparency17/20
User Control16/20
Data Retention16/20
Data Sharing16/20
Security & History8/10
Policy Stability7/10

How this score was calculated

Privacy Plum scores tools based on transparency, user control, data retention, data sharing, security history, and policy stability. Scores are guidance, not guarantees.

Total Trust Score

82/100

Transparency

17/20

User Control

16/20

Data Retention

16/20

Data Sharing

16/20

Security & History

8/10

Policy Stability

7/10

Transparency17/20

Why this score

Transparency receives 17/20 because Privacy Plum sees strong risk signals for this tool. This is guidance based on available policy, control, retention, sharing, security, and stability signals, not a guarantee.

Good signs

  • Relevant policy information is available.
  • User-facing controls or explanations are documented.
  • The score is not driven by a single signal.

Concerns

  • Some details may still require reading multiple pages.

Recommended action

Good for normal use, but review settings before uploading sensitive information.

User Control16/20

Why this score

User Control receives 16/20 because Privacy Plum sees strong risk signals for this tool. This is guidance based on available policy, control, retention, sharing, security, and stability signals, not a guarantee.

Good signs

  • Relevant policy information is available.
  • User-facing controls or explanations are documented.
  • The score is not driven by a single signal.

Concerns

  • Some details may still require reading multiple pages.

Recommended action

Good for normal use, but review settings before uploading sensitive information.

Data Retention16/20

Why this score

Data Retention receives 16/20 because Privacy Plum sees strong risk signals for this tool. This is guidance based on available policy, control, retention, sharing, security, and stability signals, not a guarantee.

Good signs

  • Relevant policy information is available.
  • User-facing controls or explanations are documented.
  • The score is not driven by a single signal.

Concerns

  • Some details may still require reading multiple pages.

Recommended action

Good for normal use, but review settings before uploading sensitive information.

Data Sharing16/20

Why this score

Data Sharing receives 16/20 because Privacy Plum sees strong risk signals for this tool. This is guidance based on available policy, control, retention, sharing, security, and stability signals, not a guarantee.

Good signs

  • Relevant policy information is available.
  • User-facing controls or explanations are documented.
  • The score is not driven by a single signal.

Concerns

  • Some details may still require reading multiple pages.

Recommended action

Good for normal use, but review settings before uploading sensitive information.

Security & History8/10

Why this score

Security & History receives 8/10 because Privacy Plum sees strong risk signals for this tool. This is guidance based on available policy, control, retention, sharing, security, and stability signals, not a guarantee.

Good signs

  • Relevant policy information is available.
  • User-facing controls or explanations are documented.
  • The score is not driven by a single signal.

Concerns

  • Some details may still require reading multiple pages.

Recommended action

Good for normal use, but review settings before uploading sensitive information.

Policy Stability7/10

Why this score

Policy Stability receives 7/10 because Privacy Plum sees moderate risk signals for this tool. This is guidance based on available policy, control, retention, sharing, security, and stability signals, not a guarantee.

Good signs

  • Relevant policy information is available.
  • User-facing controls or explanations are documented.
  • The score is not driven by a single signal.

Concerns

  • Some details may be broad or hard to compare.
  • Users may need to review settings before sharing sensitive data.

Recommended action

Good for normal use, but review settings before uploading sensitive information.

What should I do?

  • Safe for normal use.
  • Avoid uploading sensitive files.
  • Review data controls.
  • Enable 2FA if available.
  • Use guidance here as risk signals, not a guarantee.

Best for

Everyday use when the data shared matches the tool's risk level.

Be careful with

Uploads, private chats, contact lists, and company documents.

Data types to avoid sharing

Passwords, financial data, health data, legal files, and confidential work files.

Safer alternatives

Coming soon: compare similar tools with stronger user controls.

Data types to be careful with

Personal documentsSchool filesBusiness filesFinancial detailsHealth informationPrivate messagesPhotos/videosLocation data

Plain-English Privacy Summary

OpenAI is scored on transparency, user controls, retention, sharing, security history, and policy stability. The current profile suggests good overall trust guidance for everyday users and teams.

Recent Policy Changes

  • OpenAI updated help-center language around account controls.
  • OpenAI clarified how product data may be used for service improvement.

Recommended Actions

  • Review privacy and AI training settings before sharing sensitive information.
  • Limit optional personalization and ad measurement where controls are available.
  • Use strong account security, including two-factor authentication when offered.

Source links

Source status: Complete

Source links point to official company pages when available. Missing sources are marked instead of guessed.